Arbitration Scheme
Resolving Disputes Efficiently and Fairly
Introdution
Welcome to Thalassophi's Arbitration Scheme, designed to provide a fair and efficient process for resolving disputes between users. Arbitration is an alternative to traditional litigation, aiming to streamline conflict resolution.
Applying for Arbitration
- To initiate arbitration, submit a written request to Thalassophi within [specified time period]. Include a concise statement of the dispute, relevant details, and any supporting documents. Thalassophi will promptly review and respond.
Arbitration Procedure
- Once arbitration is initiated, both parties agree to participate in a fair and impartial process. An arbitrator, appointed by Thalassophi, will review the case and render a binding decision. The procedure aims for a swift resolution while respecting due process.
What to include in the claim, defence, counterclaim (if any) and comments
- Claim: Clearly outline your position, providing essential facts and supporting evidence.
- Defence: Respond to the claim, presenting counterarguments and evidence where applicable.
- Counterclaim (if any): If you have additional grievances, submit a counterclaim with supporting details.
- Comments: Both parties may provide comments to clarify points or respond to new information.
Costs Incurred in the Arbitration
- Participants are responsible for their own costs, including legal representation fees. Thalassophi may, at its discretion, allocate costs based on the arbitrator’s decision. This promotes fairness and discourages frivolous claims.
Confidentiality
- All arbitration proceedings and related documents are confidential. Parties agree not to disclose details to third parties, ensuring the privacy of the arbitration process.
Other Rules
- Thalassophi’s Arbitration Scheme adheres to industry standards and follows recognized arbitration practices. Parties must abide by the rules outlined in this scheme for a smooth and consistent process.
General Notes
- Arbitration decisions are final and binding, with limited rights to appeal.
- Thalassophi reserves the right to modify the Arbitration Scheme as needed.
- Participants should review and understand the scheme before engaging in Thalassophi’s services.
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